Privacy Policy

Last updated: August 2026

momoGood is the parent platform for a family of fundraising products and services, including Messaging (formerly Tatango), Events & Auctions (formerly Givergy), and Workplace Giving. This Privacy Policy describes how momoGood and its subsidiaries collect, use, disclose, and protect your personal information across all of our products and services.

By using any momoGood product or service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you use our services, create an account, or communicate with us. This may include:

Name, email address, phone number, and postal address
Billing and payment information
Organization name and role
For Messaging services: group name, mobile service provider, and demographic details you choose to provide
For Events & Auctions services: information submitted through online forms, the Givergy app, or online event platforms, including event registration details and bidding activity

Information Collected Automatically

When you access our websites or services, we may automatically collect certain information, including:

IP address, browser type, operating system, and device identifiers
Pages visited, links clicked, and other usage data
Information collected through cookies, pixel tags, web beacons, and similar tracking technologies
Server log data including access times and referring URLs

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing services: Operating and delivering our messaging, auction, event management, and workplace giving services
Billing and account management: Processing payments, managing subscriptions, and maintaining your account
Service improvements and analytics: Analyzing usage patterns to improve our products, develop new features, and enhance user experience
Communications: Sending account notices, service updates, event reminders, and promotional messages via email or SMS where you have opted in
Security: Detecting, preventing, and addressing fraud, unauthorized access, and other security issues
Legal compliance: Fulfilling our legal obligations and enforcing our terms of service

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Within the momoGood family: Between momoGood subsidiaries and affiliates to provide and improve our services
Service providers and contractors: With trusted third parties who perform services on our behalf, including hosting, payment processing, analytics, and customer support
Data processors for Events & Auctions: Including Google Cloud Platform (hosting), Stripe (payment processing), Nexmo (SMS notifications), Mailgun (transactional email), Mailchimp (marketing email), and Pardot (marketing automation). Each processor is bound by data processing agreements and may only use your data for the purposes we specify.
Legal requirements: When required by law, regulation, legal process, or enforceable governmental request
Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.

4. Your Privacy Rights

United States Residents

If you are a resident of Colorado or another U.S. state with applicable privacy legislation, you may have the following rights:

Right to access: Request a copy of the personal information we hold about you
Right to delete: Request deletion of your personal information, subject to certain exceptions
Right to correct: Request correction of inaccurate personal information
Right to data portability: Receive your personal information in a structured, commonly used, machine-readable format
Right to opt out: Opt out of the sale of your personal information or targeted advertising

To exercise these rights, contact us at cs@tatango.com (Messaging) or support@givergy.com (Events & Auctions). We will respond to verified requests within 45 days.

UK and EU Residents (GDPR)

If you are located in the United Kingdom or the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

Right to access: Obtain confirmation of whether we process your personal data and request a copy
Right to rectification: Request correction of inaccurate or incomplete personal data
Right to erasure: Request deletion of your personal data where there is no compelling reason for continued processing
Right to restrict processing: Request that we limit how we use your personal data
Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller
Right to object: Object to processing of your personal data based on legitimate interests or direct marketing
Rights related to automated decision-making: Not be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you

To exercise these rights, contact our Data Protection Officer at will.walsh@givergy.com. You also have the right to lodge a complaint with your local data protection supervisory authority.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Access controls and authentication requirements
Regular security assessments and monitoring
Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

Account data: Retained for the duration of your account and for a reasonable period thereafter to comply with legal obligations
Event and auction data: Transaction records retained for up to 7 years for financial and tax compliance
Marketing data: Retained until you withdraw consent or opt out
Server logs: Typically retained for up to 12 months

When personal information is no longer needed, we securely delete or anonymize it.

7. International Transfers

momoGood operates globally. Your personal information may be transferred to, stored, and processed in countries other than the one in which it was collected, including the United States and the United Kingdom.

For transfers of personal data from the European Economic Area (EEA) or the United Kingdom to countries that have not received an adequacy decision, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or other legally recognized transfer mechanisms.

8. Children

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. SMS Terms

When you opt in to receive SMS messages from momoGood or any of our products:

Consent: By providing your phone number and opting in, you consent to receive text messages related to the service you signed up for
Message frequency: Message frequency varies depending on the service and your interactions
Opt out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further messages will be sent
Help: Reply HELP to any message for assistance
Costs: Message and data rates may apply depending on your mobile carrier plan

10. Changes to This Policy and Contact Information

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Messaging (formerly Tatango)
Email: cs@tatango.com
Address: 600 Stewart St., Ste. 400, Seattle, WA 98101

Events & Auctions (formerly Givergy)
Email: support@givergy.com
Data Protection Officer: will.walsh@givergy.com
Registered Address: The Studios, Rosedale Road, Richmond, London, TW9 2SX, UK