Anti-spam policy.
momoGood has a zero-tolerance policy for text message spam.
momoGood's definition of text spam.
momoGood considers unsolicited text messages as spam — for example, messages where the recipient has not opted into a list. momoGood has a zero-tolerance policy for text message spam sent through its platform.
Report abuse to momoGood.
To report any abuse, violations, or inappropriate use of the momoGood platform, please contact momoGood immediately by email at support@momogood.com. momoGood takes abuse reports very seriously and will immediately terminate campaigns that are found to be in violation of this anti-spam policy.
Remove yourself from a texting campaign.
momoGood allows all text message subscribers the ability to opt out quickly, easily, and permanently from receiving future messages from any text campaign. This is done by sending the word STOP to the short code or number you are receiving messages from. Subscribers can also use the words REMOVE, OPT OUT, or CANCEL. If you need additional help unsubscribing from a text campaign, please contact us by email at support@momogood.com.
Prohibited practices.
The following practices are prohibited on the momoGood platform:
- Sending messages to recipients who have not opted into a list
- Sending messages after a recipient has opted out
- Using deceptive sender identification or misleading content
- Sending messages outside of permitted hours without recipient consent
- Using the platform for phishing, fraud, or illegal activity
- Purchasing or renting phone number lists for unsolicited messaging
- Circumventing opt-out mechanisms or suppression lists
Customer responsibilities.
Organizations using momoGood for text messaging are responsible for:
- Obtaining and maintaining valid consent before sending messages
- Honoring opt-out requests promptly and permanently
- Ensuring message content is accurate, non-deceptive, and compliant with applicable laws
- Complying with TCPA, CTIA guidelines, and other applicable regulations
- Maintaining records of consent and opt-out activity
- Training staff on responsible messaging practices
Enforcement.
momoGood has a zero-tolerance policy when it comes to text message spam. If momoGood reasonably suspects that a text message campaign is in violation of this anti-spam policy, momoGood will terminate that campaign immediately. Violations may also result in account suspension or termination, depending on severity. momoGood cooperates with carriers, regulators, and law enforcement as required.
Related resources.
Legal disclaimer.
This anti-spam policy is provided for informational purposes and reflects momoGood's current practices and standards. momoGood reserves the right to update this policy at any time. This policy does not constitute legal advice and does not create a legal obligation beyond momoGood's standard terms of service. Organizations should consult qualified legal counsel for guidance specific to their messaging programs.
Questions about our messaging policies?
Contact our team for more information about momoGood's anti-spam policy and responsible messaging practices.
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