Integration
Blackbaud Luminate Online Integration for momoGood
Pull constituent groups from Blackbaud Luminate Online into momoGood Messaging campaigns, with opt-outs flowing back into Luminate Online.
Blackbaud Luminate Online is a guided integration with momoGood — typically tailored to your setup, used by fundraising and engagement teams to turn segmented constituent groups into targeted SMS campaigns from a single source of supporter truth.
The Blackbaud Luminate Online integration is set up to fit each organization. Which fields you match, who you exclude, how opt-outs are tracked, and how much you sync depend on your Luminate Online setup and the momoGood products you use. Work with the momoGood team during onboarding to scope the right configuration. Your team will also need to enable Luminate Online integration access from Blackbaud.
Overview
The momoGood integration with Blackbaud Luminate Online lets your team turn the constituent groups you already built in Luminate Online into targeted SMS and MMS campaigns in momoGood Messaging.
Fundraising, marketing, and engagement teams build segmented groups in Luminate Online — donors, event participants, advocates, volunteers — and enter the Group ID in the momoGood app. Those constituents move into momoGood overnight, tagged with the Group ID so your team can target messages against the same segments you already trust.
When a supporter opts out in momoGood, that opt-out moves back into Luminate Online so your CRM stays in sync. The specific fields you match, the people you exclude, and the opt-out tracking field are set up with the momoGood team during onboarding.
What you can do
Put your Blackbaud Luminate Online data to work
- Connect Luminate Online constituent groups to momoGood Messaging campaigns
- Power segmented SMS and MMS outreach using Group ID tags
- Bring over donor history, demographics, and custom constituent fields for personalization
- Keep opt-out status aligned between Luminate Online and momoGood
- Stop manually exporting, cleaning up, and re-uploading supporter files between systems
- Run separate campaigns against different Luminate Online Groups from a single momoGood list
Notable capabilities
What this integration supports
Confirmed or carefully qualified capabilities for this integration. Specific behavior may vary by customer setup.
- Refreshes Luminate Online Groups into momoGood Messaging on an automatic daily schedule
- Lets your team add Group IDs and trigger a sync directly inside momoGood — no separate tool to learn
- Matches donor history, demographics, and custom constituent fields so messages can be personalized
- Keeps opt-out status aligned by sending momoGood opt-outs back to Luminate Online within minutes
- Tags every subscriber with the source Group ID so you can segment campaigns downstream
- Supports multiple Group IDs on the same list so you can run separate campaign segments side by side
How the integration works
Luminate Online Groups are the source of truth for who should receive your messages. A team member enters a Group ID in the momoGood app, and the constituents in that Group move into a momoGood Messaging list the following morning. Each Group ID is applied as a tag on the synced supporters, so your team can segment messages using the same logic already built in Luminate Online.
When a subscriber opts out in momoGood, that change moves back to Luminate Online within minutes so the constituent record always reflects the latest subscriber status. Which fields you match, who you exclude (for example, board members, staff, or major donors), and where opt-outs are recorded are set up with the momoGood team during onboarding.
You can sync multiple Group IDs into the same momoGood list to support separate segments and campaigns. Sync timing, matched fields, and exclusion logic can vary by organization.
Who it's for
Primary users
Common use cases
Where teams start
Reach event registrants with day-of reminders, logistics, and post-event follow-ups
Welcome and steward first-time and recent donors with personalized messages
Re-engage lapsed donors with win-back campaigns shaped by their giving history
Mobilize advocates for urgent legislative moments and rapid-response campaigns
Segment messaging by donor level, gift size, or event participation tracked in Luminate Online
Keep opt-out status consistent across Luminate Online and momoGood with no manual cleanup
Supported momoGood products
Available with the following products
Blackbaud Luminate Online data & security considerations
Only the fields your team picks during onboarding and the constituents inside the Groups you choose to sync move between Luminate Online and momoGood. Access uses a dedicated Luminate Online integration user your team controls, so you can pause or revoke it any time. Matched fields and sync scope follow your configuration and are never exposed inside the momoGood app.
For specific security, compliance, or data-residency questions, contact the momoGood team during integration setup.
FAQs
Good to know
What does the Blackbaud Luminate Online integration do?
It moves constituent groups from Luminate Online into momoGood Messaging for targeted SMS and MMS campaigns. Your team enters a Group ID in the momoGood app, the constituents sync the following morning tagged with that Group ID, and opt-outs captured in momoGood flow back to Luminate Online within minutes.
Which momoGood products does it work with?
The Blackbaud Luminate Online integration is available with momoGood Messaging. Specific feature support and field mappings may vary by customer setup.
What data can be connected?
Common data includes constituent names and contact details, mobile phone numbers and opt-in status, donor history and gift attributes, and Group membership tags. Custom Luminate Online constituent fields can also be matched during onboarding for personalization and segmentation.
How does the sync work?
A team member enters a Luminate Online Group ID in the momoGood app and the constituents move into a momoGood list the following morning, tagged with the Group ID. Multiple Group IDs can be synced to the same list, and re-entering an existing Group ID refreshes the data without creating duplicates.
How are opt-outs handled?
When a subscriber opts out in momoGood, the integration updates the opt-out field on the matching Luminate Online constituent record within minutes so your CRM stays aligned with their latest subscriber status.
Is setup required?
Yes. The momoGood team guides setup during onboarding. You will enable Luminate Online integration access, identify or create an SMS opt-in tracking field, and confirm which fields are matched and any people you want to exclude. Once that is done, your team can add and sync Groups directly inside the momoGood app.
Can the integration be customized?
Yes. Matched fields, exclusion rules, and the opt-out tracking field are set per organization. Custom Luminate Online fields can be matched to momoGood subscriber attributes during onboarding to support more specific segmentation.
Does this work with other Blackbaud products?
This integration is specific to Blackbaud Luminate Online. Raiser's Edge NXT and other Blackbaud products use separate integrations. Talk to the momoGood team if your organization uses more than one Blackbaud product.
How do I learn more?
Talk to the momoGood team to scope the integration against your specific Luminate Online setup, constituent fields, and supporter workflows.
Ready to put Blackbaud Luminate Online to work?
Talk to the integrations team about connecting Blackbaud Luminate Online to momoGood for your organization.
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